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Omnichannel AI Customer Service

Bring WhatsApp, web, Facebook, and Instagram conversations together with clear human handoff.

Scattered channels make reply speed, ownership, and follow-up difficult to control.

flowcuz / demonstration

WhatsApp · New

Customer asks about delivery status

Message, channel, and customer identity appear in one conversation.

Intent: Order status✓

iThis is a technical demonstration and is not connected to real customer data.

Illustrative workflow

Message intake → Intent detection → Knowledge retrieval → CRM lookup → Suggested reply → Human handoff

Demonstrated capabilities

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